Founder and Director

Katie has spent over 35 years in the care and disability sector and launched Moving On in 2011, having identified a gap in the market for caring and empathetic relocation services to support rapidly growing needs, particularly within the senior community. With an absolute focus on clients and a full understanding of how stressful moving can be for them, Katie has built an amazing, like-minded team that is genuinely interested in and thoroughly enjoys what they do. Katie is widely respected as a pioneer and incredibly proud of the outstanding reputation she and Moving On have achieved throughout the industry.

Operations Manager

Having spent time as a Team Leader and with experience in sales, administration, and the multitasking required to manage a busy, very active family unit, Alex has the perfect background to coordinate all the moving parts that keep Moving On functioning smoothly. The Operations Manager role is incredibly varied. No two days are the same, and "issues" do sometimes arise, but Alex's logical, unflappable approach means that everything gets sorted and nothing is too much trouble.

Team Services Manager

Having trained initially as a nurse and attending floristry school in the UK, Suellen ran her own catering business in Edinburgh and eventually returned to NZ and opened a cafe in Auckland. It was here she met Katie, who enticed her to join Moving On, where she has been since 2018. As Team Services Manager, Suellen is responsible for team leaders and ensuring that service levels are maintained throughout the wider operational team. Suellen's reassuring manner and personable nature means she is adored by clients. She has an abundance of drive & energy, is an excellent mentor, and expects high standards (nothing that she wouldn't deliver herself).

Franchise Manager

David joined Moving On in early 2024, having worked in international Franchising for over 20 years. His experience includes developing and managing the New Zealand Natural Ice Cream Franchise network in Asia and the Pacific, managing the Mövenpick retail network in Australia & New Zealand, and franchising consultancy with small and growing businesses (including Moving On!). Before that, David had spent 20 years in Europe working (and relocating often) at a senior level with multinational corporations and consultancies before returning to NZ in 2002. 

Accounts

Courtney worked overseas as an events manager for a prestigious Hotel group and, on her return, as a flight attendant for Air New Zealand. After having her first child, she joined Moving On as an operations coordinator but then left to have her second child 2 years later. Back with Moving On after the birth of her second child, Courtney is now in an admin role sorting payroll and accounts. Courtney is efficient, warm and highly organised. She assists operations with bookings and overflows, always with a great smile, and nothing is too much trouble.

Customer Services

If you get Steph on the phone, you will immediately feel at ease and reassured that everything is under control. Steph manages all enquiries and personally answers any questions and concerns. She has a comforting, strong, genuine manner, and she appreciates the challenges moving can bring. Her 40 years as an educator, mentor, and role model will give you peace of mind.

Cleaning Specialist

Ken had been working in home care and assisting those with their personal care for 10 years prior to joining Moving On a year ago. She was recognised as not only an excellent worker but also particular, efficient, relaxed, and personable with Clients. Ken manages the Moving On cleaning crew, delivering exit cleans for home owners moving out. 

Team Leader

Libby has been part of the Moving On team since June 2023. Before this, her entire working career was focused on the delivery of exceptional customer service in the recruitment, advertising, and international education industries. She now brings this focus to our Moving On clients.

Team Leader

Jacky started her journey with Moving On in 2020. She had previously worked in the corporate sector focusing on operations and logistics.  Jacky is intuitive and highly organised. She is the ideal team leader as her attention to detail is excellent.
“As a Team Leader for Moving On, I enjoy meeting and assisting our clients with their moves. It’s so lovely to see their smiles when they walk into their new homes for the first time! “ Jacky has the  heart for Moving On.

Move Assessor

Her background has always been strongly focused on customer service. She worked for Air NZ as a cabin crew both domestically and internationally for 10 years, followed by sales and marketing roles for over 15 years. Ann brings a wealth of experience to the MO family.

Team Leader

Sarah joined Moving On in early 2023 after having worked for over 20 years in the not-for-profit sector for two children’s charities, first in education and most recently, The Child Cancer Foundation, as their Business Services Manager. Sarah is resourceful and can handle any situation. She always has a smile while rolling up her sleeves.

“Moving On is an incredible team of like-minded, passionate and professional people who all give 110% to every client and service provided, and I feel proud to be a part of it.”

Team Leader

Prior to working for MO, Emma worked in creative industries such as fashion and costume for film and TV and studied interior design.

Emma is a natural problem solver and has an eye for detail. Loves working with a team and closely with the clients to achieve a

smooth move and feels rewarded when the new home looks exactly as desired. Emma is a die-hard, and her need for perfection is a benefit to her client delivery.