Our Testimonials

 

Thank you Katie, to you and your wonderful team who moved us to our current Ryman home. Your  team made this very stressful and taxing occasion as easy as they possibly could - their professional attitude and caring manner was very much appreciated by my wife and myself.

We will be recommending to anyone your “Moving On” team as the number one choice of “movers” and for those who want that extra special care and attention!  We look forward to meeting you again in the near future.

Marienne & Peter, Havelock North

Thank you so much for the wonderful job you did moving Elaine. You and your team were incredible and made the experience as easy as it could possibly ever get. I think mum will be happy here and she seems relaxed already (still asleep currently).  I would be very happy to recommend Moving on to anyone and I wish you and your team all the best.

Wade, Havelock North

 

We would have no hesitation in recommending Katie and her team if you require your property to be packed up and reinstated at another address.  We moved house after being in our old home for 36 years.  We managed to declutter most of our stuff and Katie and her team came, packed up and moved our furniture etc to our new address.  It was surprising just how quickly everything was done. On the Monday the team came and packed up the kitchen etc and then took it to the Retirement Village and set up the kitchen.  The next day the truck came for the heavy furniture and the remaining boxes and off they went.   After finishing off the cleaning of our old home approx. 1.5 hours we went to our new home to find the kitchen sorted, the lounge set up, the office set up, bed made, linen cupboard, bathroom etc sorted. What a lovely surprise. Katie explained to us just how it would all be done but seeing was believing. The residents of the village that we have met could not believe how everything looked as if we have been here forever.  It was well worth the cost (which we thought was very reasonable.) What we thought would be a very stressful time was an enjoyable one as we had a lot of laughs etc with the Katie and her team who were a pleasure to be around.  Once again a BIG THANK YOU.

 Barbara & Graeme

Just wanted to say that you and your team are amazing.  So caring and professional.  You made the move easy and fun. Love you guys. 

Geoff & John

A massive thanks for Katie, Sue Ellen, Jackie, Anna and Mike for moving us last week. You did such a great job from start to finish. I admired the way you worked as a team and packed everything up so quickly! A well-oiled machine and such lovely people to have in our house for the two days. We especially loved the way you set everything up for us at our new house  - it was like our cupboards had a real make over. Katie’s interior design flair was excellent and we just left her to arrange the furniture and decorative pieces - they looked amazing when we came home from work to our ‘new’ home!  Thank you for taking away a lot of the stress of moving and replacing it with excitement!

Sarah & Phil.

We are so grateful for your efficient help in moving us to our new home. With a few unexpected delays you coped so calmly. Everyday I was amazed how you worked out where things might go. It made an easy stressless adjustment for us when moving into a new environment.
Nola & Des

I highly recommend Katie Fitzpatrick and her team at Moving On.  She was so empathetic and wonderful with my 87 year old mother in moving her from her apartment to a retirement village.  She downsized, packed up, moved, unpacked, and set up the new place so beautifully in 2 days.  We walked into mum's new home with all her  treasures set up - kitchen sorted, beds made and all her special memories displayed how they have always been.  Not a box to be seen! I can't recommend Katie highly enough.

Penny

I too have seen Katie Fitzpatrick in action and also highly recommend her work - very professional yet personally connects with each client.

Floss

Undoubtedly the best decision I made during the Covid-19 lock down was to engage with Katie Fitzpatrick & her wonderful Moving On Team, to handle my unexpected moves from urban to region. With the recommendation coming from the Sales Advisor for Ryman, Havelock North. From the moment I connected with Katie, her calm, reassuring voice & manner convinced me that they were the right company, to manoeuvre me through the very stressful & bewildering stages of my next journey. Made all the more complex as they juggled the process through the various levels of a global pandemic. To observe the fabulous Moving On Team wrap up, seal & send fifty years of accumulated possessions & stuff was akin to being in the audience at a movie or stage show. Each act so colourful & happy, knowing when to  be sensitive  & caring plus delivered with cups of tea & cookies. They are simply the BEST- efficient, professional, empathetic & knowledgeable. Katie’s team have made lasting impressions with all whom they encountered along the way. Especially with me, as they have  followed  through by keeping in touch long after the performance is over.

Caroline

Adrian and I would like to thank you and your wonderful team at Moving On for the fantastic service provided by your company.  The care and compassion you showed to mum, in such a difficult time was truly appreciated.  The thought and professionalism of your company is outstanding and it made the whole process so easy.  Mum enjoyed her moving experience without any stress.

Karen & Adrian

I recently moved house and had the great fortune to use the Moving On team – I cannot express my gratitude for all the work they did in this instance.  Everything was top notch and their professionalism was exceptional. 

They packed and unpacked all the cupboards and took all their rubbish away and sorted the Pantry and Bathroom also sorted the Linen cupboard made beds and left things ready to go. I was most impressed and cannot recommend them highly enough

Margaret 

What a true find Moving On is . Not only were the team efficient, courteous and extremely enjoyable company they also gave us entertainment along the way. Katie undersold their services and I cannot even begin to tell you the absolute relief when we walked into our new apartment and it was fully unpacked. Everything put away in the kitchen cupboards, china cabinet set up, beds made, all our clothes hanging in the wardrobe and to top it off the tv and computer working. Katie and co thank you ,thank you we are so thankful to you all and shall recommend you to everyone. The most stress free move ever.

Noreen & Clive, Christchurch

I can't thank Katie and her Moving On team enough for what was a very complex move the first day of Covid Level 3.  They were so professional, warm and encouraging under difficult circumstances. They went the extra mile of taking extra furniture to a family member who lived locally as under Level 4 we had not been able to move any unwanted furniture out of the house.  As the completion of my apartment was delayed they were kind enough to pack everything and put it into storage and also take any unwanted furniture to dispose of.  It just made the whole experience seamless and nothing was too much trouble.  Katie had a solution to any problem and I can't recommend them highly enough.  I look forward to seeing them again for the next move once my apartment is ready to move into.”
Anne, Devonport


“We found Katie and her team to be fantastic. They made the whole process of moving house so easy, they took care of everything. Packed up our house,  moved everything, and unpacked for us. Night one in our new house and everything was unpacked, away and ready to go. We would highly recommend Katie and her team to anyone.  Very reasonably priced and well worth it.
​Judith & Joseph 

We moved into Bruce McLaren on Wednesday and we are now well settled in. The move was made absolutely stress free by Katie Fitzpatrick and her team from Moving On.
They packed up everything from our home and easily dealt with sending our furniture etc to three different locations (including Wellington) very efficiently. When we arrived at the Village they unpacked everything including organising the pantry, wardrobes, bathroom cabinets and making the bed so that we we could have a great  sleep on our first night. Everything went perfectly for us which is doubly amazing given the Level 3 lockdown conditions the country was operating under.
We have had many moves in the past, domestically and internationally and Katie and Moving On have been by far the best experience we have ever had. 
We unreservedly recommend them to anyone moving into the village.
Christine & Rob

From the moment I met Katie I was instantly put at ease.  I had been dreading moving house,  after the sale of my home only took 2 days.  I was given the number of Katie by my real estate agent,  who told me of the amazing service she and her team offered.  Not only do they pack your possessions they then unpack them at the other end .. and get rid of what wasn’t needed as well.  I met with Katie and she was just amazing.  Nothing was too hard and nothing phased her.  She would move me and unpack and make the beds at the new house...which I still hadn’t found.

She gave me numbers of real estate agents to try and no matter what problem came up she had the solution.  I finally found my new home , dates of the move were set...then along came Corona Virus ...everything was put on hold for a month.  Rest assured Katie and her team were there as soon as level 3 came.  They were there.  They arrived 3 amazing ladies and one amazing man.... Wow what a team.  They packed and packed even shared amazing ginger crunch....

The next day was the moving and unpacking....from start to finish they were amazing.  Beds were made and linen put away...kitchen unpacked...and homes found for the never ending plastic.  

To these amazing angels...thank you....and what an amazing service they offer.  No stress and no hassle moving.  Wow...and ginger crunch as well.
Jayne

Sally was determined that we could do the move ourselves with our family involved.  I insisted we couldn't and let's leave it to the professionals. Sally still thanks me every day since we moved in a month ago for getting the Moving On team to do the job. Their service was outstanding and the team and its delivery - exceptional. I have been a businessman all my working career and I was surprised this service existed and impressed with the compassion, humour, speed and overall well meaning of the crew who moved us. 
I almost feel guilty saying this was a great experience but it was. I would highly recommend the Moving On team - they are absolutely tops.

Sally & Bill, Parnell

I would like to just thank very much for your help in shifting my mother in law into Selwyn Heights rest home. The work that you did during this period was above, and beyond what we expected. The service was exceptional.Your team made a very difficult shift easy, and handled with minimal fuss. The considerate treatment, and good humour was wonderful.

Hiram, Onehunga

The Moving On team helped me move from my home in Pakuranga into a retirement village. They were absolute angels and ones I could only wish for. My niece was given their name through a work colleague and I cannot tell you how grateful I am and fortunate that she did. The Moving On team came into my home and sorted everything - they disposed of any unwanted goods into the rubbish or charities and packed up all my belongings to move. They then moved me and unpacked me at the other end. I have been on my own for a long period of time and I was very apprehensive of moving and also very lonely, the team would come in every day and chat away.. They reassured me all would be well with my move and even took me in to the dining room for the first few days so I didn't walk in alone. I cannot recommend the Moving On team highly enough. They are true gems and I could not have done it without them.

Nola, Pakuranga

The downsizing task was overwhelming and we didn't know where to start. We decided we couldn't do it ourselves and the previous experience of moving was horrible. The Moving On team was recommended and the second company we considered.From start to finish my experience was that the Moving On team made the process unexpectedly enjoyable.They were so thoughtful and unhurried. The decisions I had to make were sensitively handled. I don't think I can do the team justice except to say they were like "angels". Since the downsizing, Moving On has kept in touch with my daughter to check in how our property sale is going. We will definitely be using them again.

Wyn Parr, Remuera

We engaged the Moving On team when they was operating as Lifestyle Management. I rang her to ask her if anything was different with the new name and she reassured me it was merely rebranding. I said just as well as the team that moved me from my townhouse in Green Bay to my daughter's home in Whangaparaoa were great. I am a lifetime collector of stamps and war history and was very concerned that my collections would be damaged or lost in the move. The team were very careful and respectful of the importance of my collection and even though as a result it took much longer they had a great repartee, patience and humour throughout. The Moving On girls were very efficient, methodical and enjoyable to have in my home. Hopefully this was my last move but if it isn't the Moving On teams are the one for the job.

Fred Dobbs, Green Bay

The Moving On team helped our family with the move of my parents, Rob & Jill Williams, in January this year, from their apartment in Remuera to an independent apartment in the Edmund Hillary Retirement Village.The move was being regarded with some trepidation by Mum and Dad as - at their not insubstantial age approaching the 90’s – such a task seemed enormous.The team were brilliant. Katie came and met with Rob & Jill to explain her and her team's services. She then assessed the move with them, letting them take her through the apartment while having her review what exactly would be required. Katie then came back with a quote for the completed job and we took it from there.The team worked diligently and efficiently packing up the apartment in its entirety, having done the necessary reduction of chattels (all the while consulting closely with Mum and Dad as to what they wanted to keep and/or dispose of), transporting the selected household goods and furniture to the retirement village and arranging for sale or removal of all redundant items.Then, most importantly of all, transforming their new apartment into the home they now have – down to the hanging of art, placement of all the furniture and putting all belongings away and in place.When Mum and Dad moved into their apartment they rang me to say how wonderful it looked, how ‘they felt right at home’ as soon as they walked in the door and couldn’t be more delighted.Katie and Moving On took all the stress and hard work away for us as a family and made the transition seamless. Although we are as a family in absolutely no doubt how much hard work behind the scenes by Katie and her team it took to make this seem the case!!Huge thanks and appreciation to you and your team Katie – couldn’t recommend you highly enough.

Tony Fox, Remuera

I would just like to say to say thanks to the Moving On girls plus the moving boys for make the whole moving process a very easy experience. I know I was unsure about the whole process in the early stages but very quickly changed my mind. It was so  great at the end of the moving day to be able to sit and relax in my new apartment all unpacked and beds made and not feel at all stressed out.Thanks again on a job well done.

Claire

Many thanks again for all your assistance with Claire's move. Seriously, we could not have done it without you. We are especially grateful for your assistance with Claire downsizing her possessions, especially clothes etc, and also for the wonderful, thoughtful, and attractive set up of the new apartment. Congratulations on a job well done.

Fiona MaClean

If you are moving house/downsizing and are now rather daunted by the task of decluttering, packing, transporting and then unpacking you need to look no further than the Moving On team; they made our move stress free.My husband and I recently moved from our family home of 18 years into an apartment. Moving On was recommended to us so we contacted them to enquire more about the service that they provides. Initially we had thought that we could do much of the packing and unpacking ourselves. We were also worried what we would do about all the extra furniture and “stuff” that we would no longer need. Katie paid us a visit and told us all that she and her team could do for us regarding our move and included contacts and strategies for all our unwanted possessions. Packing day dawned and the Moving On team of three experienced packing ladies, all with great people skills, arrived with their cartons, crates and packing materials and by mid-day we were packed. They organised the transport truck which arrived early the next morning with three keen young moving men, plus all the moving ladies in their own cars. Quite quickly all our possessions were on the way to our new apartment. The young men unpacked the truck and installed the washing machine. The moving ladies unpacked everything else in an orderly fashion, china and glasses into appropriate cupboards including our pantry, all the books beautifully arranged on the bookcases within a few hours, including making up all the beds. My husband and I then sat down and had a cup of tea and admired our new home and reflected on the slick but happy moving team and how pleased we were to have chosen “Moving On”.Thanks again, and all the best.

Cheryl & Tim Keals-Smith

To whom it may concernI cannot even begin to tell you how wonderful Katie and her team were in moving us to our new home. My wife was in care and unaccustomed as I was to make all the household decisions the Moving On team came in and did it all for me. They decluttered ,organised storage, staging and then packed relocated and unpacked. They even got a lady in to sell anything we no longer needed on our behalf. They are absolute darlings and I cannot recommend them enough. I told them on the day of the move, my biggest concern was to have the sky working by 2pm for me to watch my horse race and they of course delivered. Katie calls in regularly to say Hello or if she's moving in someone else into the village and she is always a breath of fresh air. She has a genuine concern for a tricky situation and carries it out with ease. I wish her all the best- as she deserves it.

Paul Taker

Moving On has made my move so easy. My family and I were feeling overwhelmed by the thought of moving out of our family home of 45 years. We were recommended Katie from a friend and Hey Presto our worries were over. Katie came in and reassured me all was under control. She and her wonderful team were honest, reliable and enjoyable to be around. They very quickly sorted the house and distributed the goods and various items to family members, charities and anyone else. Moving day was made easy. My daughters took me out for the day and when I returned the entire place was set up as though I had lived there for years. My bed was made, all the cartons unpacked, the china cabinet set up exactly as it was in our previous home. Truly I was amazed. She even put a meal in the fridge for me if I didn't feel like going for dinner with the residents. My family and I are so grateful to Moving on , especially Katie, everyone was excellent-  down to her moving boys. Thank you Katie for making this last part of my journey very calm and stress less.

Margaret Glasgow

MOVING ON – WHY GO ELSEWHEREKatie Fitzpatrick advertises:“We are here to help and want to make your next move easier.”We can certainly believe that.Katie and her team did a wonderful job in making our move to a Retirement Village so easy. Their friendly and efficient manner was such that all we had to do was watch as the girls packed up one day and then come back on moving day, and with their heavy lifters had the whole house moved to our new home before we had a chance to finalise our cleaning.The best part of the whole process was that when we arrived our bed had already been made, also to find everything moved to the right room, and set up in the right places was another real bonus.There is enough to do leading up to any shift, so to have the final step done so proficiently was just what we needed.We have been very happy to pass your brochures on to the staff at the Village, with a strong recommendation.If you come across a better team – please let us know. I think you’ll be looking for a long time.

Jan & Peter Graham, April 2019

Ryman Village 14.05.19As an elderly couple decided we would move from our home of 20 years in to a retirement village apartment. With plenty of storage we had to downsize considerably to suit our new apartment.This was totally new for us but luckily someone recommended Katie and her team Moving On. From then on we were helped -not told what we should keep - but what we could sell and what we could dispose of in various ways . Katie facilitated this service for us at no commission. Once a date was finalised for our shift and proceedings started we were treated with the utmost respect and compassion by Katie and her crew. From packing our possessions to relocating and unpacking in our new apartment, we have nothing but praise for the whole procedure. Hoping this will be of assistance to others. Thanks Katie and your crew.

Harry & Jan Craig

Recently my father died and we had to move my mother into a retirement village. Someone had recommended Katie from “ moving on “ and thank goodness they did. Katie went through years of momentos, furniture, linen, kitchenware and photos with mum. She helped mum de clutter until she had just her most favourite and most needed items left. Then she miraculously packed it all up , sold everything we didn’t need and moved mum into her new apartment. We were all crippled by grief but she carried on beautifully supporting us while getting her job done. On moving day she was amazing even making all the beds! I can totally recommend “

Dr Chantal Gianni

A job well done! We recently needed to move our Mum into a retirement village – no easy task given it required the downsizing of a life-time of furniture and trinkets. Katie and her friendly team worked with our family and provided an end-to-end experience which made the entire shift seamless. Katie was sensitive and hands-on throughout, making a significant life event a manageable experience. We look forward to the next time we can work with Katie and her team.”
John Hall

Thank you to the fabulous Moving On team who made my move into a retirement village so simple and smooth. Such a relief to have them on-board, especially as I  was recovering from a few weeks of illness – it made this move the easiest of four moves I’ve done in the last 10 years. Their efficiency, speed, friendliness and teamwork was amazing and I couldn’t have done it without them. Their assistance with decluttering was second to none. Once again I can’t thank you all enough. I’d recommend the Moving On Team to anyone – very cost-effective decision to leave this all in Katie’s team hands.
Lesley 

I can't thank you enough for all  your help with clearing out and organising distribution of goods from Martin Ave. I am so grateful to you and the "team" which has not been an easy task. You have made what has been a stressful time so much easier. We truly can't thank you enough. We hope you have a relaxing Christmas.
Jan & Barrie, Remuera

Katie and the team at Moving On
Thank you
You delivered what you said you would
You accommodated our challenging circumstances 
You were all very friendly and calm
You exceeded our expectations
In Short: you delivered a perfect service and we are very grateful

T&T

I can highly recommend Katie and her team at Moving On. I was recovering from a recent stroke and had to move from my home of nearly 30 years to a place on the flat. 
From the first interview I knew I was going to be treated with care and kindness . The stress of packing was taken over by a friendly efficient team of ladies and a strong, young, enthusiastic young man. 
The move was done the following day with care and once again efficiency . Nothing was broken or went missing and even the beds were made up and things placed in cupboards . It was so wonderful to be able to find things in place without any effort on my part. Even a large dresser proved no problem to the young strong men . 
My sincere thanks , Katie , for a easy move without stress. I will be recommending you to all my friends and family as the best movers in NZ .
Wendy - Orewa

We would like to thank you and your team for a job that far exceeded our expectations. You made moving day as stress free as possible and when there was a delay with the truck you handled the problem professionally and without fuss.We would definitely recommend your team and your company to everyone. Thanks once again well done.
Jim And Sharron, Lynfield

​Before Christmas We had an urgent situation. My mother passed away unexpectedly and we were left worrying how to care for my father who my mother was insisting on nursing even though he had early dementia and diabetes.
My three brothers live out of NZ and I live in Queenstown. I have a full time business which makes it very tricky to leave for long periods of time. The shock of loosing my darling mother was enough to send me in to a rapid decline let alone working out how to even think about moving Dad and getting him sorted. I was recommended Katie from a friend and my brothers and I still refer to her as the "miracle". She came into our lives and put our minds instantly at ease. Fortunately, we had managed to find a suitable place for Dad that he was very happy with and one that we know Mum would have liked. Katie said our first priority was to sort Dad and ensure he was settled and happy before we thought about anything else. We thought it would be impossible so close to Christmas but Katie said she rejigged things so she and her very wonderful team could assist. It was done so seamlessly that Dad barely knew he had moved . Katie ensured all the most important memories and bits and pieces were visible and displayed in Dads new apartment so he felt instantly at home. All the family photographs were put up and Dad even cried. Everything he cared about as much as possible was around him.
She then sat us down and asked us how we wanted to move forward with the family home which is rather large in and a bach North . As time was limited with my brothers she told us to focus on photographs and documents in the properties and she would sort anything else. We have done that and Katie is clearing the rest of the properties early January. She has shown us nothing but honesty, empathy  and respect and we have absolutely no hesitation in highly recommending her services. Her and her team brought their best effort and with a welcomed touch of humour. It is such an emotional time for many reasons and Katie made us feel as though Mum was once again at the helm. Thank you so much to you and your team Katie . You really are a "miracle".
Douglas' near and far

Following the sudden loss of Mum and Dad having to quickly move to a retirement village we were confronted with the enormous task of clearing the family home for sale.  A task the family wasn’t well equipped to deal with given we don’t live in the same city and have busy family lives.  Katie and her team did an awesome job of taking that entire burden away from the family through 1) understanding the families wishes & 2) quickly and efficiently making it happen.   It really helped in allowing us to spend time focussing on giving Dad the support he needed during an extremely difficult time for him & us.    
 ​C Moffat

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